Our Privacy Policy

Effective Date: June 14, 2025

VinoBarrel, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personally identifiable information (PII). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws. For information regarding our terms of use, responsible conduct, and camera-based age verification, please refer to the User Policy.

1. Information We Collect

We may collect personal information through various means:

1.1. Information Provided Directly by Users:

Name, email address, phone number, mailing address
Login credentials and account preferences
Payment and billing information (via secure third-party processor)
User inquiries and communications

1.2. Automatically Collected Information:

IP address, browser/device data, usage statistics
Cookies, web beacons, and tracking technologies

1.3. Third-Party Sources:

Where permitted by law, we may supplement data from partners or service providers

2. Legal Basis for Processing (GDPR Compliance)

We rely on one or more of the following legal bases:

Consent: Provided freely by you (e.g., newsletter signup)
Contractual Necessity: To fulfill services or purchases
Legal Obligation: To comply with applicable laws
Legitimate Interest: For security, fraud prevention, analytics, and product improvement

3. How We Use Your Information

We use personal information to:

Deliver and maintain our services
Personalize user experience and offer relevant content
Respond to customer service requests
Send transactional communications (e.g., order confirmations)
Send promotional communications (with your consent)
Improve our services and marketing strategies
Enforce our terms and meet legal obligations
Analyze and monitor potential fraud or abuse

4. Promotional Emails and Text Messages

By providing your contact information, you consent to receive promotional emails and SMS/text messages from VinoBarrel, LLC. These may include product updates, special offers, events, or other relevant content.

You can unsubscribe from emails by using the opt-out link in each message.
You can opt out of text messages by replying STOP to any message or contacting support.

You will still receive important transactional messages related to your account or orders.

5. Data Sharing & Disclosure

We do not sell your PII. We may share limited data with:

Service Providers: Under contract for processing or operations
Marketing & Analytics Partners: Where lawful and anonymized
Legal Requests: In response to subpoenas or legal obligations
Business Transfers: In mergers, acquisitions, or reorganizations

6. Data Security

We implement technical and organizational measures to protect your data, including:

Encryption during data transmission
Access controls and authentication
Periodic reviews and audits of security measures

However, no system is 100% secure. We cannot guarantee absolute security.

7. Data Retention

Your information is retained only as long as necessary to fulfill its purposes or comply with legal obligations. When no longer needed, we securely delete or anonymize it.

8. Your Rights Under GDPR

If you are in the EU/EEA, you have the right to:

Access, correct, or delete your personal data
Restrict or object to certain processing
Request data portability
Withdraw your consent at any time

To exercise any of these rights, email us at support@vinobarrel.com.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately.

10. Cookies & Tracking

Our website uses cookies and tracking technologies to enhance user experience. For more, visit our Cookie Policy. You can manage cookie preferences in your browser.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

12. Updates to this Policy

We may revise this policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the revised terms.

13. Contact Us

If you have questions about this policy or your personal data, contact us:

VinoBarrel, LLC
support@vinobarrel.com